/data-deletion

Delete your data

Last updated: 12 October 2026

You can delete your personal data from Polpo at any time, yourself and right away. If you prefer, you can also write to support@polpo-tools.com from the e-mail address of your account.

Delete it now

To be sure the request is yours, sign in first, with the account you want to delete.

Sign in

Bought without an account? Sign in once with the same e-mail address you paid with, then delete from this page. Or write to support@polpo-tools.com from that address.

What is deleted

• Your account: name, e-mail address, sign-in identifier and any notes.
• What your devices shared with me (diagnostics) and your sharing consents. Device names are blanked.
• Your e-mail address and customer id in the stored payment notifications and in the activity log.

What is anonymised

Your licenses and orders stay, but they are no longer linked to you or to anyone: the owner becomes "deleted account". A license you paid for keeps working on the computers where it is activated, but nobody can manage it any more, and it cannot be recovered or moved.

What I must keep

Records of purchases and invoices (kept by Paddle, and in a minimal form by me, without your name or e-mail) must be kept for the time that accounting and tax law require. They are not used for anything else. Paddle, as the seller, keeps its own records of your payment (when you delete your data, your customer profile at Paddle is archived and its name removed).

If you signed in with Google, Microsoft or Facebook

Deleting your data from Polpo does not delete your account at that provider. You can also remove Polpo's access in its settings: in your Google account under Security, Third-party access; in your Microsoft account under Privacy, apps and services; in Facebook under Settings, Apps and websites.